Cookie Policy
Last updated: March 2026
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and are used the next time you visit the site. Session cookies are deleted when you close your browser.
We also use similar technologies such as local storage to maintain your session and preferences. These technologies are subject to the same controls described in this policy.
2. How We Use Cookies
Trackelio uses cookies primarily to authenticate users and maintain your session. When you sign in to Trackelio, a secure session cookie is set to keep you signed in as you navigate the application.
We also use cookies to remember your preferences and settings, such as your chosen theme (light or dark mode), so you do not need to set them each time you visit.
We use cookies to keep you signed in securely, to ensure the integrity of your account, and to prevent fraudulent use of login credentials. Without these cookies, core features of Trackelio would not function properly.
3. Types of Cookies
Essential Cookies
These cookies are strictly necessary for the operation of Trackelio. They enable core functionality such as authentication, session management, and security. You cannot opt out of these cookies as the service would not function properly without them.
Analytics Cookies
These cookies help us understand how visitors interact with Trackelio by collecting and reporting information anonymously. They allow us to measure and improve the performance of our service by understanding which features are most and least used.
Preference Cookies
These cookies enable Trackelio to remember choices you have made in the past, such as your preferred color theme or interface settings, so you get a consistent experience on return visits.
Marketing Cookies
We do not currently use marketing or advertising cookies. If this changes in the future, we will update this policy and provide appropriate notice.
4. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete cookies, or alert you when a cookie is being placed. The method for managing cookies varies by browser, so please consult your browser's help documentation.
Please note that if you choose to disable cookies, some features of Trackelio may not function properly. In particular, disabling essential cookies will prevent you from signing in or maintaining an active session.
You can also manage your cookie preferences through our cookie consent banner, which appears when you first visit our site. You can update your preferences at any time by accessing the cookie settings link in the footer of our website.
5. Third-Party Cookies
Some cookies on Trackelio are set by third-party services. We use Supabase for data storage and authentication (which may set cookies as part of session management) and Stripe for payment processing (which may set cookies during checkout flows).
We do not control the use of these third-party cookies and you should review the privacy and cookie policies of Supabase and Stripe for more information about how they handle your data.
We regularly review the third-party services we use. However, we are not responsible for the cookie practices of third-party websites or services that are linked from Trackelio.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to periodically review this policy to stay informed about how Trackelio uses cookies. If we make significant changes to how we use cookies, we will provide a prominent notice on our website.
7. Contact
If you have any questions about our use of cookies or this Cookie Policy, please contact us at privacy@trackelio.com or through our contact page.
You may also reach us by mail at our registered business address. We are committed to working with you to resolve any concerns about our cookie practices.