Everything your feedback loop needs
From the first customer request to the shipped changelog entry, Trackelio covers every step of the feedback cycle — all in one workspace your customers can actually use.
Built for product teams
Every feature is designed to help you understand what your customers need and communicate clearly what you're building.
Organize all your feedback in one place, prioritize what to build next, and keep everyone updated.
- Public submission form for customers
- Categorize posts by board or tag
- Set post status (open, planned, in progress, done)
- Filter and search across all submissions
- Moderate posts before they go live
- Link posts to roadmap items
Get a clear understanding of user needs and plan what to build next with community-driven prioritization.
- One vote per user per post
- Vote counts visible on all posts
- Sort posts by vote count
- Voters notified when status changes
- Anonymous voting option
- Vote activity in workspace analytics
Foster productive discussions with nested replies. Authors can edit, moderators can manage.
- Threaded replies on every post
- Markdown formatting support
- Team members can pin official responses
- Comment notifications for post authors
- Moderation controls for workspace admins
- Comment count displayed on post cards
Create a public roadmap to keep everyone updated. Show what you're working on with a beautiful kanban view.
- Kanban board view for customers
- Configurable status columns
- Link feedback posts to roadmap items
- Public or private roadmap visibility
- Drag-and-drop status management
- Estimated release dates on items
Build a public changelog to keep your audience informed and engaged with every product update.
- Markdown-formatted release notes
- Draft and published states
- Version tags and release dates
- Tag entries (New, Improved, Fixed)
- Chronological timeline view
- RSS feed for changelog updates
Reduce support tickets with a self-service help center. Organize articles by category.
- Category and article hierarchy
- Rich text article editor
- Searchable article index
- Draft and published article states
- Article view count tracking
- Plan limits: 10 articles (Free), unlimited (Pro)
Embed a widget on your website so customers can click anywhere to report bugs — with automatic screenshots, browser metadata, and DOM context captured instantly.
- One-click bug reporting from any page
- Automatic screenshot on submission
- Browser, OS, and viewport metadata
- DOM element selector capture
- Configurable widget position and colors
- Submissions routed to your feedback board
Priority, severity, and assignment workflow. Track every bug from report to resolution with a full audit trail and release version tagging.
- Priority and severity fields
- Assign issues to team members
- Resolution status workflow
- Full event audit trail per issue
- Tag submissions with deploy versions
- Post watchers for notifications
Understand where bugs come from and how quickly they get resolved. Track submissions by source, type breakdown, resolution time, and most reported pages.
- Submissions by source and type
- Resolution time tracking
- Most reported pages report
- Duplicate detection suggestions
- Site tracking across multiple domains
- Export data for your records
Invite team members as moderators. Control who can manage feedback, change statuses, and moderate comments.
- Invite members by email
- Workspace owner and moderator roles
- Member list management
- Moderator controls on posts and comments
- Activity visible to all workspace members
- Up to 50 members (Free), unlimited (Pro)
Make it yours with custom accent colors and your own logo. Remove the 'Powered by' badge on Pro.
- Custom accent color (Pro)
- Workspace logo upload (Pro)
- Remove "Powered by Trackelio" badge (Pro)
- Consistent branding across board, roadmap, and KB
- Per-workspace branding settings
- Preview changes before publishing
Start collecting feedback today
Create your first workspace in minutes. Share the link with your customers and start collecting the feedback that drives your roadmap.
No credit card required. Free plan available.